Personalized experiences your customers love

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Streamline your telemarketing operations with our cutting-edge platform

 At callcentre.africa, we are dedicated to transforming the way businesses connect with their customers. With a team of industry experts and a commitment to excellence, we are revolutionizing the telemarketing landscape across Africa and beyond.

IVR (Interactive Voice Response)
A system that allows interaction with callers through voice and DTMF tones, enabling them to route themselves to the appropriate information or agent.
Real-time Analytics and ReportingBackup automation
Providing insights into call metrics, agent performance, call duration, and other key performance indicators for monitoring and improving call center operations. mea ea.
Automated Outbound Dialing
An automated system that dials a list of phone numbers and can be used for various purposes, including telemarketing and surveys.
Call Recording and Monitoring
Recording calls for quality assurance, training purposes, and regulatory compliance, as well as the ability to monitor ongoing calls for coaching and support.
Call Routing and Queuing
Efficiently directing incoming calls to the appropriate agents or departments based on predefined rules and managing call queues during busy periods.
Agent Performance Management
Tools for tracking and managing agent performance, including call handling efficiency, customer satisfaction, and adherence to call scripts and protocols.
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How it Works

Our business model is very simple

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Set Up Your Campaign

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Manage and Execute Campaigns

Use the VoIP dialer to make calls or send messages to your target groups. Monitor your call history to keep track of interactions. Additionally, utilize the queue system to handle incoming calls efficiently.

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Review and Improve

Analyze call records and data to gain valuable insights into your campaigns. Use this information to improve your strategies and enhance customer satisfaction.

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We got you covered

Every business matters, learn how we handle it.

Every business matters. We give you tools to succeed.

At callcentre.africa, we are dedicated to fueling the growth of African enterprises through innovative call center solutions. Our mission is to equip businesses with the necessary tools to deliver exceptional customer experiences and achieve sustainable growth in a dynamic market.

Our comprehensive suite of services is meticulously designed to empower African businesses of all sizes, providing the essential tools needed to excel in customer engagement and satisfaction.

Try it free
Online stores
Finance services
Industry
Churches
Logistics
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Pricing

StarterConnect

₦0 /1 year
  • Supported Countries
  • 2000 credits
  • credits Per second
  • Group campaign
  • Group contacts
  • Incoming call
  • Leads
  • Two-way messaging
  • VoIP dialer
  • One-to-one messaging
  • Call History
  • Inbound Call Recording
  • Outbound Call Recording
  • Call QUEUE
  • QUEUE Redialing
  • QUEUE Waiting Room
Get Started

EssentialReach

₦0 /1 year
  • Supported Countries
  • 10000 credits
  • credits Per second
  • Group campaign
  • Group contacts
  • Incoming call
  • Leads
  • Two-way messaging
  • VoIP dialer
  • One-to-one messaging
  • Call History
  • Inbound Call Recording
  • Outbound Call Recording
  • Call QUEUE
  • QUEUE Redialing
  • QUEUE Waiting Room
  • Download Call Record
Get Started

ProfessionalVoice

₦0 /1 year
  • Supported Countries
  • 50000 credits
  • credits Per second
  • Group campaign
  • Group contacts
  • Incoming call
  • Leads
  • Two-way messaging
  • VoIP dialer
  • One-to-one messaging
  • Call History
  • Inbound Call Recording
  • Outbound Call Recording
  • Call QUEUE
  • QUEUE Redialing
  • QUEUE Waiting Room
  • Download Call Record
  • Bulk SMS & Two-way Messaging
Get Started
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Start your Free trial

Dont struggle anymore to manage tasks. Everything is easy to setup